Cell phones have some wonderful emergency features that can help you in a time of crisis – and it is worth knowing how to use them. N2N participants recently asked for instructions on how to use emergency features on their iPhones, and we offer some information on those features below. If you have an android phone, depending on the make and model, there are similar features. Performing an internet search for “SOS” or “medical ID” and your phone name (for example: “Samsung Galaxy S7”) will bring up helpful links. YouTube is also a great source of video instructions (some better than others, but usually very helpful).

Set up Your Medical ID in the Health app on Your iPhone

Using the Health app which is pre-installed on your iPhone, you can enter important health information and an emergency contact. Emergency personnel know how to find this information on your phone, and

Apple Instructions: https://support.apple.com/en-us/ht207021

Video: https://www.youtube.com/watch?v=3JgBmS19lHU

Apple & Android Instructions: https://www.youtube.com/watch?v=7R9SEUTQ550





iPhone Emergency SOS Feature

Emergency SOS is a feature on the iPhone that allows you to call 9-1-1 and your emergency contact without opening the phone. By holding down the On/Off button on one side of the phone AND one of the volume buttons on the opposite side of the phone, the phone offers a choice to access medical ID information or make an emergency call.

A second feature allows you to call 9-1-1 automatically by pressing the on/off button five times, but you have to have an iPhone 8 or later and enable this feature by going to Settings -> Emergency SOS (go ahead and try this but be prepared to hit the “cancel” button at the bottom of the screen!).

Video 1:  https://www.youtube.com/watch?v=Ub1etLpTDPA

Video 2: https://www.youtube.com/watch?v=c0oqUyhIyTA

Apple Instructions: https://support.apple.com/en-us/HT208076

Get Updates from N2N!

Enter your name and email address to receive news and updates from Neighbor2Neighbor about events, activities, volunteer opportunities, and more!

You have Successfully Subscribed!

Volunteer for N2N!

Enter your information to learn more about our volunteer program. We'll send you an volunteer interest survey where you can tell us more about your skills and interests. 

Thank you! Please check your inbox for an email about volunteer opportunities!

Get Assistance fromN2N!

Enter your information and we'll contact you about getting assistance from our volunteer network. 

Thank you! We'll contact you soon about getting assistance from N2N!