Cell phones have some wonderful emergency features that can help you in a time of crisis – and it is worth knowing how to use them. N2N participants recently asked for instructions on how to use emergency features on their iPhones, and we offer some information on those features below. If you have an android phone, depending on the make and model, there are similar features. Performing an internet search for “SOS” or “medical ID” and your phone name (for example: “Samsung Galaxy S7”) will bring up helpful links. YouTube is also a great source of video instructions (some better than others, but usually very helpful).
Set up Your Medical ID in the Health app on Your iPhone
Using the Health app which is pre-installed on your iPhone, you can enter important health information and an emergency contact. Emergency personnel know how to find this information on your phone, and
Apple Instructions: https://support.apple.com/en-us/ht207021
Apple & Android Instructions: https://www.youtube.com/watch?v=7R9SEUTQ550
iPhone Emergency SOS Feature
Emergency SOS is a feature on the iPhone that allows you to call 9-1-1 and your emergency contact without opening the phone. By holding down the On/Off button on one side of the phone AND one of the volume buttons on the opposite side of the phone, the phone offers a choice to access medical ID information or make an emergency call.
A second feature allows you to call 9-1-1 automatically by pressing the on/off button five times, but you have to have an iPhone 8 or later and enable this feature by going to Settings -> Emergency SOS (go ahead and try this but be prepared to hit the “cancel” button at the bottom of the screen!).
Apple Instructions: https://support.apple.com/en-us/HT208076